A-Z Cargo (Import & Export) & General Merchant Limited is a London-based logistics company established in 2009. We specialize in global import, export, and merchant services with a focus on compliance and reliability. Our end-to-end solutions ensure smooth, secure, and efficient international trade operations.

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About Us

A-Z Cargo

About Us

Our Story: From Humble Beginnings to Global Trade Partner

Founded on 18 June 2009, A-Z Cargo (Import & Export) & General Merchant Limited began as a modest freight forwarding outfit operating out of a small London office. Located at 241 Evelyn Court, Amhurst Road, London, E8 2BN, our early days were defined by long hours, a handful of loyal clients, and a relentless drive to simplify cross-border trade for British businesses. Over the next decade and a half, we steadily expanded our capabilities, investing in technology, forging strategic alliances, and refining our processes. By 2012, we had secured our first ISO accreditation for quality management. In 2014, we opened our first bonded warehouse facility in Southeast London. By 2017, we had extended our network of overseas agents to cover all major ports in Europe and North America. Today, we handle thousands of shipments annually—from mechanical power generators destined for power plants in Africa, to precision scientific instruments bound for research labs in Asia—and have earned a reputation as a dependable, compliance-focused partner.

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Our Mission

To empower businesses of all sizes to trade internationally with confidence and transparency, by delivering end-to-end logistics solutions tailored to their unique needs.

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Our Vision

To be the world’s most trusted merchant and logistics partner—where expertise, integrity, and innovation converge to unlock global opportunities for our clients.

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Core Values

We operate with unwavering integrity, excellence, and accountability, ensuring transparent and high-performing logistics at every step.

A-Z Cargo

Leadership & Expertise

At the heart of A-Z Cargo is a team of seasoned professionals who combine deep industry knowledge with hands-on experience:

• John Patel, Founder & Managing Director With over 25 years in international logistics, John envisioned a customer-centric freight partner that marries transparency with agility. Under his leadership, A-Z Cargo has grown into a multimillion-pound enterprise.
• Priya Singh, Head of Operations A specialist in customs compliance and process optimization, Priya oversees our import/export workflows, ensuring on-time, duty-efficient clearance at UK ports.
• Mark Evans, Commercial Director Responsible for client relationships and new market development, Mark has spearheaded our expansion into Middle Eastern and African markets since joining in 2015.
• Helen Zhao, Quality & Compliance Manager A rigorously trained auditor, Helen implements our ISO-aligned quality systems and liaises with SGS, ISO, and CE certification bodies to uphold our exacting standards.
Each division is supported by dedicated account managers, customs brokers, freight coordinators, and IT specialists—working collaboratively to anticipate challenges and deliver proactive solutions

A-Z Cargo

Our Facilities & Technology

Operating from our London headquarters and bonded warehouse network, we provide
State-of-the-Art Warehousing:

• Temperature-controlled zones for pharmaceuticals and perishable goods.
• Bonded storage for duty deferment and value-added services.
• Inventory management with real-time visibility

Integrated IT Platform

• Online customer portal delivering shipment tracking, document retrieval, and performance dashboards.
• Electronic Data Interchange (EDI) with carriers and customs authorities for expedited processing.
• Automated alerts for key milestones—loading, arrival, customs release, and delivery

Comprehensive Service Portfolio

Our end-to-end solutions cover the entire trade lifecycle:

1. Export Management:

Commodity classification, export packing, inland haulage, customs export declarations, and carrier booking—ensuring on-time vessel or flight departures.

2. Import Facilitation:

Loading supervision overseas, international freight coordination, customs brokerage, duty optimization, and final-mile delivery across the UK and EU.

3. General Merchant Operations:

Acting as merchant of record: sourcing, vendor due diligence, pre-shipment inspections, consolidation, and delivery—allowing you to focus on sales and marketing.

Commitment to Quality & Compliance

International trade is governed by complex regulations that evolve constantly. We stay ahead by:

Certified Quality Systems:

• Maintaining ISO 9001 and ISO 28000 certifications.
• Partnering with leading inspection bodies (SGS, Bureau Veritas) for independent, third-party audits.

Ongoing Compliance Management:

• Conducting quarterly compliance reviews and staff training sessions.
• Utilizing duty-deferral schemes and Authorized Economic Operator (AEO) status to optimize cost and clearance times.

Global Network & Partnerships

Through long-standing alliances and vetted agents, we provide local expertise in over 50 countries:

Europe:

• Key gateway hubs in Rotterdam, Hamburg, and Marseille.

North America:

• Coastal consolidation centers in New York, Houston, and Vancouver.

Asia-Pacific:

• Connections in Singapore, Shanghai, and Sydney.

Middle East & Africa:

• Strategic agents in Dubai, Johannesburg, and Lagos.

Corporate Responsibility & Sustainability

We recognize our responsibility to communities and the environment. Our initiatives include:

Carbon-Smart Logistics:

• Optimizing routes, encouraging lower-emission carriers, and tracking our own carbon footprint.

Green Warehousing:

• LED lighting retrofits, rainwater harvesting for wash bays, and waste-minimization programs.

Community Engagement:

• Supporting local charities in London’s East End, offering apprenticeship and internship programs to develop future logistics talent.

Looking Ahead

As trade patterns evolve—driven by digitalization, shifting consumer demands, and changing regulatory landscapes—A-Z Cargo remains committed to innovation:

Digital Transformation:

• Expanding our digital platform with blockchain-enabled documentation and AI-driven predictive analytics.

Pharma Logistics Growth:

• Growing our pharma logistics division to support cold-chain complexities for biologics and vaccines.

E-Commerce Enablement:

• Deepening partnerships for e-commerce fulfilment, catering to the booming direct-to-consumer cross-border market.

A-Z Cargo

Thank You

Thank you for considering A-Z Cargo as your import, export, and merchant partner. We invite you to explore our Services pages, connect with our leadership team, or request a personalized consultation to discuss your specific requirements. Together, let’s navigate the complexities of global trade and seize new market opportunities